Introduction

This privacy notice applies to the personal data of consumers that is collected or used by Streamtek Corp. Streamtek thanks you for the interest you have shown in our company, products and services by visiting our website www.stream-tek.com. This privacy notice applies to all the personal data that Streamtek collects when you interact with Streamtek, such as when you visit our website, when you purchase Streamtek products or services, and when you subscribe to newsletters.

This includes, without limitation, all online and offline collections of all types of personal data.

Use of your personal data

We ask you to share your personal data with us for purposes that are given below.

• Buying Streamtek products and services online.
• Resolving consumer and/or product and services issues.
• Receiving information about Streamtek products and services.
• Participating in Streamtek online communities, including our social media channels/pages and blog.
• Storing your preferences for future interactions and communications from Streamtek.
• Helping us to develop products and services and create campaigns that are designed around you, optimize customer services and continuously improve our websites.
• Helping us to improve products and services, and allowing Streamtek to keep you informed of, or involve you in the testing of, new products and services.
• Receiving personalized messages, special offers and advertisements that are relevant to your personal interests, based on the information you have shared with us and on the information we have collected through cookies or similar techniques regarding your use of the Streamtek websites/social media/blog.
• To help Streamtek meet its legal obligations as a pneumatic product manufacturer.

The legal basis for Streamtek processing your personal information as described above will typically be one of the following.

• Your consent.
• Performance of a contract with you or a relevant party.
• Compliance with our legal obligations, including those applicable to the manufacture of medical devices.

Types of personal data we may collect

When you interact with Streamtek, purchasing or returning a product or interacting with Streamtek via our Streamtek pages, e.g. “like us on Facebook”, we may ask for or receive certain data, such as:

• your name;
• your email address;
• your telephone number;
• your social media profile;
• your gender;
• your age;
• information about the products and services you have purchased;
• your usage of and activities on our Streamtek pages;
• your interests;
• other information related to your online behavior; and
• information about your experience of using Streamtek products to help with your application

Also, depending on the choices you have made regarding your settings on various social media sites, and your settings on our Streamtek pages, certain personal data may be shared with Streamtek about your online activities and social media profiles, e.g. interests, marital status, gender, user name, photo, comments you have posted, etc.

In addition, we may collect personal data via cookies or similar techniques, including, but not limited to:

• your IP address;
• your cookie ID;
• your web browser;
• your location;
• the web pages you visit on our websites; and
• the advertisements you’ve viewed or clicked through.

Ways we collect your personal data

You can share your personal data with Streamtek in several ways, including, but not limited to:

• your communications with Streamtek. These can be product- or service-related, and may include the contents of your questions to us, or requests that you addressed to us;
• communicating with a Streamtek representative by email, phone or in writing;
• ordering a product or service via the website, in person, by phone, fax or email;
• participating in a promotion, game or competition;
• participating in a social media activity related to a Streamtek promotion, e.g. clicking “like” or “share”;
• asking to receive messages on your mobile phone/device;
• subscribing to a Streamtek newsletter;
• voluntarily participating in product testing or surveys;
• cookies placed on your computer or mobile device when you visit our websites;
• social Listening: Streamtek may search the Internet for relevant and publicly available content and use it to improve its products or services, resolve consumer issues and provide targeted marketing.

We encourage you to keep your personal settings and personal data complete and current.

Sharing your personal data with others

We will never sell your personal data and only share it as outlined below.

• We may share personal information with service providers, business partners and other third parties we have retained to perform services on our behalf (such as payment processing, order fulfilment, customer support and data analytics). These service providers are contractually required to safeguard the information provided to them and are restricted from using or disclosing such information except as necessary to perform services on our behalf or to comply with legal requirements.
• If we are required by law to obtain your consent, or otherwise believe that your consent is appropriate in the circumstances, we will obtain your consent before we share your personal data.
• Streamtek will disclose personal data only in conformance with this privacy notice and/or when required by law.

Social media

When you participate in various social media forums like Facebook, Twitter, Pinterest, Instagram, LinkedIn, etc., you should be familiar with and understand the tools provided by those sites that allow you to make choices about how you share the personal data in your social media profile(s). 

Streamtek is bound by the privacy practices or policies of these third parties and this privacy notice, so we encourage you to read the applicable privacy notices, terms of use and related information about how your personal data is used in these social media environments. 

Also, depending on the choices you have made regarding your settings on various social media sites (and/or in combination with your settings on the Streamtek pages), certain personal data may be shared with Streamtek about your online activities and social media profiles (e.g. interests, marital status, gender, user name, photo, comments and content you have posted/shared etc.). 

Linking to other websites

During your online journey across Streamtek websites, you may encounter links to other websites for your convenience and information. These websites may operate independently from Streamtek, and may have their own privacy notices, statements or policies. We strongly suggest that you review them to understand how your personal data may be processed in connection with those sites, as we are not responsible for the content of non- Streamtek -owned or managed sites, or the use or privacy practices of those sites.

How we protect your personal data

We recognize and take seriously our responsibility to protect the personal data you entrust to Streamtek from loss, misuse or unauthorized access. Streamtek uses a variety of security technologies to help protect your personal data. For example, we implement access controls, use firewalls and secure servers, and we encrypt certain types of data, such as financial information and other sensitive data.

Special information for parents

While Streamtek websites are not generally targeted at children under the age of 16, it is Streamtek policy to comply with the law when it requires parent or guardian permission before children’s information is collected, used or disclosed. 

Streamtek strongly recommends that parents take an active role in supervising the online activities of their children. If you believe we have collected personal data from a person who is under the age of 16, please contact us as specified in the “Contact Us” section.  If we become aware that we have collected personal information from a child under the age of 16, we will promptly delete the information from our records.

Business to Business Privacy Notice

This policy also applies where individuals are dealing with Streamtek as a company representative of either business customers, suppliers or business partners. The following information may also apply. 

How to contact us
By email: support@stream-tek.com
By Telephone: 705-770-4455
By Web: www.stream-tek.com