Shipping Policy

Shipping Locations
We currently Worldwide (especially the USA and Canada)

Order Processing Time

All orders are processed and shipped within 24 hours (Monday–Friday).
Orders placed on weekends or holidays will be processed the next business day.

Delivery Time

Estimated delivery time for all orders is:
1–9 business days
(Delivery times may vary during peak seasons or due to unforeseen carrier delays.)

Shipping Cost

We offer a flat shipping rate of $37.00 USD worldwide (including the USA and Canada) on all orders.

Customs, Duties, and Taxes

Any customs fees, duties, or import taxes are the responsibility of the customer.

Damages or Missing Items

If your order arrives damaged or appears lost during shipping, please contact us within 3 days of delivery.
A refund or replacement may be issued after the claim process is completed.

Please keep all packaging materials and the damaged product for inspection.

Contact Us

Phone: 705-770-4455
Email: sales@stream-tek.com

We typically respond within 24 hours.